Shipping policy

Thank you for shopping with Satinstyle! We aim to provide a seamless and transparent shipping experience for our customers. Below are the details of our shipping policy for orders placed on satinstyle.shop.

1. Shipping Destinations

We support global shipping.

2. Shipping Costs

  • Standard Shipping: $5.99 flat rate for all orders under $75. Free standard shipping on orders of $75 or more.

  • Expedited Shipping: $12.99 flat rate for faster delivery.

  • Shipping costs are calculated at checkout based on the selected shipping method and order total.

  • All prices are in USD and do not include any applicable taxes or duties, which are the responsibility of the customer.

3. Processing Time

  • Orders are typically processed within 1-2 business days (Monday through Friday, excluding federal holidays).

  • Once your order is processed, you will receive a confirmation email with tracking information.

4. Shipping Times

  • Standard Shipping: Estimated delivery within 3-5 business days after processing.

  • Expedited Shipping: Estimated delivery within 1-3 business days after processing.

  • Delivery times are estimates and may vary due to factors such as weather, carrier delays, or high order volumes.

    info@satinstyle.shop is not responsible for delays caused by shipping carriers.

5. Shipping Carriers

We partner with trusted carriers such as USPS, UPS, and FedEx to ensure reliable delivery. The carrier for your order will be selected based on your location and shipping method chosen at checkout.

6. Order Tracking

Once your order ships, you will receive a tracking number via email. You can track your package directly on our website under “Order Tracking” or through the carrier’s website.

7. Shipping Restrictions

  • We do not ship to P.O. Boxes at this time.

  • Certain oversized or heavy items may have additional shipping fees, which will be clearly indicated at checkout.

8. Lost or Damaged Packages

  • Lost Packages: If your order is marked as delivered but you have not received it, please contact us within 7 days of the delivery date at satinstyle.shop. We will work with the carrier to resolve the issue.

  • Damaged Packages: If your order arrives damaged, please contact us within 3 days of receipt with photos of the damaged items and packaging. We will arrange a replacement or refund as appropriate.

9. Address Accuracy

Please ensure that your shipping address is accurate and complete at the time of purchase.satinstyle.shop is not responsible for delays or additional costs due to incorrect or incomplete addresses provided by the customer.

10. Contact Us

If you have any questions about your order or our shipping policy, please reach out to our customer service team at info@satinstyle.com or call us at +1 (970)456-0496，

We appreciate your business and look forward to delivering your info@satinstyle.shop order to you!